Mazi Mobility Limited

Privacy Policy

Last Updated: August 21, 2024

Introduction

Welcome to Mazi Mobility. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.mazimobility.com) or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information we collect

We may collect and process the following types of information:

• Personal information: this includes your name, email address, phone number, and any other information you voluntarily provide when you register on our website, subscribe to our newsletter, fill out a form, or communicate with us.

• Usage data: we collect information about how you use our website, including your IP address, browser type, operating system, pages viewed, time spent on pages, and other analytical data.

• Cookies and tracking technologies: we use cookies and similar tracking technologies to enhance your experience on our website. These cookies may collect information about your browsing behavior on our site, including pages you visit and links you click.

2. How we use your information

We may use the information we collect for the following purposes:

• To provide and improve our services: we use your information to operate and maintain our website, provide customer support, and improve the user experience.

• To communicate with you: we may use your contact information to send you updates, newsletters, promotional materials, or respond to your inquiries and requests.

• To personalize your experience: we may use your information to tailor content and offers that are relevant to you, based on your browsing behavior and preferences.

• To analyze and improve: we use analytics tools to understand how our website is used, identify trends, and make data-driven decisions to improve our services.

• To ensure security: we use your information to detect, prevent, and address technical issues, as well as protect against fraudulent or illegal activities.

3. How we share your information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service providers: we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

• Legal obligations: we may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

4. Data security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.

• Correction: You can request that we correct or update any inaccurate or incomplete information.

• Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.

• Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with the "Last Updated" date. We encourage you to review this policy periodically for any updates or changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Mazi Mobility

11 Commercial Street, Industrial Area, Opposite the National Industrial Training Authority (NITA), Nairobi, Kenya

Email: info@mazimobility.com

Phone: +254 742 019 778